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Kitas

TKA Online Account Reset

Our TKA Online Account Reset service provides professional assistance to restore access to your company’s TKA Online system account, enabling continued processing of foreign worker permits (RPTKA & Notification) without disruption.

The TKA Online system, managed by the Ministry of Manpower, is a critical platform for companies employing foreign workers in Indonesia. It is used for submitting and managing RPTKA (Foreign Worker Utilization Plan) and obtaining work permit approvals.However, companies frequently encounter issues such as forgotten login credentials, inactive accounts, change of registered email or phone number, or loss of access due to personnel turnover. These issues can halt the entire expatriate work permit process and lead to compliance risks or delays.Our TKA Online Account Reset & Reactivation service is designed to resolve these issues efficiently. We liaise directly with the Ministry of Manpower, prepare the required documentation, and facilitate the verification process to restore full account access.This service ensures your company can resume all TKA-related processes smoothly, minimizing operational disruption and maintaining regulatory compliance.Key Characteristics & FeaturesFast Account Recovery: Efficient handling to minimize downtime.Government Coordination: Direct liaison with Ministry of Manpower for resolution.Credential Update Support: Update registered email, phone number, or authorized PIC.Compliance Continuity: Ensures uninterrupted processing of foreign worker permits.End-to-End Handling: Full assistance from document preparation to account reactivation.CoverageAccount Reset Request: Handling reset application to Ministry of Manpower, Identifying issue (forgot password, inactive account, etc.)..Data Verification: Updating company PIC (Person In Charge), Updating registered email and phone number.Documentation Preparation: Drafting required letters and forms, Ensuring completeness and compliance.Government Liaison: Submission and follow-up with relevant authorities, Monitoring approval process.Account Reactivation: Restoring login access, Ensuring system functionality.